Creating a call center company in the Dominican Republic requires complying with certain legal requirements. The first step involves registering the company, establishing the entity, registering the name, and submitting identification documents to open a call center.
In this article, we outline the main steps and legal requirements for opening a call center in the Dominican Republic.
Type of company for a call center
Before establishing a call center, it is necessary to decide on the type of company that best suits your needs. In the Dominican Republic, the most common options are Limited Liability Company (SRL) and Individual Limited Liability Company (EIRL). The choice will depend on the number of partners and the degree of liability they wish to assume.
Steps to open a call center
Company registration
Registering the company is the first step to learning how to create a call center. Below are the key aspects related to this process:
- Company establishment: This involves identifying the appropriate legal structure for the call center, such as a Limited Liability Company (SRL) or an Individual Limited Liability Company (EIRL).
- Name registration: A unique name must be chosen and its availability verified at the National Office of Industrial Property (ONAPI).
- Registration with the Mercantile Registry: The call center company must be registered with the Mercantile Registry.
- Registration with DGII: The company must be registered with the General Directorate of Internal Taxes (DGII).
- Identification documents: This includes the identity card or passport of the shareholders and the legal representative, as well as their address and marital status.
Legal and tax aspects
100% exemption from the following taxes under Law 890 for incentive to free zones:
- Income Tax.
- Payment of tax on construction, loan contracts, and registration of real estate transfers.
- Municipal tax payments.
- All import taxes, duties, customs duties, and other levies.
- All asset or equity patent taxes and the ITBIS Tax.
- 100% exemption on transport equipment.
Requirements and documents for registering a call center
- Registration application form: This form should include detailed information about the company and its activities, as well as personal data of the legal representative.
- Copy of name registration: This registration ensures the exclusivity of the name and prevents potential conflicts with other companies.
- Copy of tax payment receipt: A copy of the payment receipt for the tax corresponding to the call center company registration process must be included.
By meeting these requirements, you can proceed with the legal establishment of the company.
There are certain call center requirements for which you may need professional assistance when applying for how to set up a call center; at Contadores Dominicanos, we can help you create your company or corporation.
